Using our web-based tool we can design questionnaires as an extension of clients’ websites or use our own style to give the research an independent and impartial perspective. We arrange and manage the distribution to the target audience, emailing the questionnaire and managing responses.

• Low cost – there are no distribution costs
• Speed – able to reach the target audience almost immediately anywhere in the world. Project timescales are reduced as questionnaire responses and data entry are instant. Analysis of results can also be quickly provided.
• Scope – it is easy to carry out research on a global scale without geographical constraints
• Higher response rates – being visually more exciting and interactive, e-surveys have higher response rates than traditional self-fill methods. They are also highly flexible as respondents can be directed around questions depending on previous answers.
• No attachments – respondents are sent the URL, which when clicked takes them through to the questionnaire.

Customer satisfaction e-surveys
A cost effective way of monitoring customer satisfaction on a one-off or on-going basis, globally if appropriate.

Employee e-surveys
Particularly well suited to companies with staff at different locations.